Scam Warning From The Tullahoma Utilities Board

scam_alertIt has come to the attention of the Tullahoma Utilities Board (TUB) that several utility customers in Tullahoma have received scam calls lately. The caller is spoofing TUB’s phone number. Spoofing is the practice of causing the telephone network to indicate to the receiver of a call that the originator of the call is a station other than the true originating station. For example, a Caller ID display might display a phone number different from that of the telephone from which the call was placed. The caller claims to work for TUB, and is telling customers’ utilities will be cut off if a payment is not received immediately. The caller is asking customers to either wire money, send a money order, or even use a credit card to send payment for a delinquent utility account. Usually, these calls are happening after hours, when the TUB office is closed for the day.
Please know that the Tullahoma Utilities Board has never and will never call a customer and ask for immediate payment.
If your account is past due, they will either send multiple notices, come to your home or business to let you know, or make a phone call to let you know your account is past due during regular business hours.
If you receive a similar call or have been the victim of this scam, please alert the police. As always, if you have any questions, call the TUB office at 455-4515.